Vivo, one of the largest telecommunications providers in Brazil, was facing a highly complex logistics scenario due to its extensive national distribution network and high daily volume of field operations.
An extensive national distribution network and a high daily volume of field operations created a highly complex logistics scenario.
The need to connect multiple internal systems, such as ERP and CRM, to achieve a unified and reliable operational view.
A lack of real-time visibility across inventory distributed in multiple distribution centers and field technician hubs.
Inefficiencies in redistributing parts and components, affecting service lead times and increasing operational costs.
ERP, CRM, and logistics operations connected in a single interface.
Parts, equipment, and logistical assets tracked at every movement.
Between distribution centers, technical teams, and regional hubs.
Data-driven decision-making, based on usage history, service demand, and SLA performance.
End-to-end supply chain integration, with centralized operational visibility.
Significant improvements in service response time for customers and field teams.
Reduced logistics costs through smarter inventory redistribution and stock management.
Increased team productivity with automated processes and greater predictability for critical item replacement.
Scalable operations, with a solution built to support the company’s growth trajectory.
“Partnering with Atlante allowed us to turn a bottleneck into a competitive advantage. Today, we have greater control, agility, and intelligence in our logistics operation.”
Logistics Director, Vivo
TelecomTo overcome the lack of centralized visibility, TIM implemented a smart logistics platform specialized in asset management for the telecommunications sector.
Read the case →
TelecomI-Systems, a technology services provider for the telecommunications sector, was seeking a robust and flexible logistics solution capable of supporting its nationwide operation and high service expectations from multiple B2B clients.
Read the case →Let us show you in practice how Atlante can transform your operations.